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Support & Abuse forms strips carriage returns

Description

The Support & Abuse forms appears to be stripping out carriage returns after sending out emails but before sending data on to the Support and Abuse Ticket trackers.

See Support ticket 8979 & 9119 as examples.

I (Scott) think the problem starts here: https://github.com/otwcode/otwarchive/blob/d1858d91cfacd9b6c23d3079538bd61db2859e44/app/models/feedback_reporters/feedback_reporter.rb#L23

How to test: Submit an Abuse and Support request and make sure that formatting (italics, bold, newline, etc.) correctly show up on the Bug/Abuse trackers.

Environment

None

Status

Assignee

Scott Sullivan

Reporter

Scott Sullivan

Roadmap

Misc

Priority

Medium

Affects versions

0.9.217

Fix versions

Components

BackEnd

Difficulty

Medium

Required Access Level

Admin
Support

Milestone

Internal 0.9