Our emails have several different greetings and closings + signature, most of which are used in multiple emails. As it stands, Translation has to translate the current greeting and closing + signature multiple times, which is unnecessary and tedious.
What we're going to do is make it so they're reusable across emails. That way, Translation can just translate each one once and be done with it.
List subject to tweaking.
Hi ! for
feedback - copy of support ticket if you haven't provided a name
Hi %name! for
invite_increase_notification - here are some new invitations to hand out
feedback - copy of support ticket, if you provided a name
Hello from the Archive of Our Own! for
invitation - here's the invitation you requested/someone sent you
invitation_to_claim - claim some works we imported on your behalf
claim_notification - we imported some works and the email we used matched your account, so we automatically added them to your account
Dear %name, for
delete_work_notification - you or a co-creator deleted your work
invite_request_declined - your request for invitations to share was declined
anonymous_or_unrevealed_notification - your work's anonymous or unrevealed status changed
invited_to_collection_notification - your work has been invited to collection
added_to_collection_notification - your work has been added to collection
admin_spam_work_notification - your work has been marked as spam and hidden automatically
admin_hidden_work_notification - your work has been hidden by an admin
admin_deleted_work_notification - your work was deleted by an admin
recipient_notification - someone gave you a gift work
Dear Collection Maintainers! for
potential_match_generation_notification - exchange matching has been completed
invalid_signup_notification - exchange matching can't be run
collection_notification - you have received a message about your collection (unused notification, afaik)
CHANGES TO GREETINGS
Hi %name! + Hello, %name! will be Hi, %name!
Dear Collection Maintainers! will be removed.
Hi ! will no longer have an extra space.
%name will always be bold in HTML emails. (This was inconsistent before.)
%name will always be username for users. (This was inconsistent before.)
EXISTING CLOSINGS & SIGNATURES
invite_request_declined - "AO3"
feedback - "the AO3 Support team"
invitation_to_claim - "The Open Doors team \n Organization for Transformative Works"
claim_notification - "The Open Doors team \n Organization for Transformative Works"
invited_to_collection_notification - no signature
added_to_collection_notification - no signature
admin_spam_work_notification - "AO3 Abuse"
admin_hidden_work_notification - "AO3 Abuse"
invite_increase_notification - "AO3"
CHANGES TO CLOSINGS & SIGNATURES
Regards, + Sincerely, will be Sincerely,
Best, + Cheers, will be Best,
Thanks! will be removed.
Team names will now be The [Their Name] team. (Open Doors will keep the org name.)
Signatures will now be bold in HTML emails. (This was inconsistent before.)
Email subjects will now be consistently sentence case.
AO3 Abuse will be AO3 Policy & Abuse, and Abuse Team will be Policy & Abuse team.